CF Photography’s Studio Policies
I hope that your session with CF Photography is a wonderful experience. So please help the studio run as smoothly as possible by observing the studio policies. Your familiarity and understanding of these policies will help ensure your experience with CF Photography is a memorable one.
Before your session:
All sessions are by appointment only. Due to my dedication to ensuring all clients receive my undivided attention, I do not allow walk-ins.
A signed contract and session retainer are due at the time of booking unless other arrangements have been discussed and agreed upon. Your session and/or EDD will NOT be put on the calendar until a signed contract and retainer payment has been made.
Appointment offerings will only be held for 24 hours, please make sure you select your date and time promptly.
Special session requests and/or props/sets must be made no less than 3 weeks before your session date and/or EDD. I cannot guarantee the ability to accommodate special requests and/or sets if requests are made less than 3 weeks before the scheduled session date.
Please inform me of any physical limitations that may prevent you from coming to our studio. CF Photography does offer in home appointment in and around the greater Sacramento area.*
During Your Session
Please refrain from photographing or recording during your photo session.
Please do not bring non-care givers or children who are not being photographed to the photo session.
All children must be supervised at all times while in CF Photography’s studio and are asked to remain in the sitting area or be taken home after their portion of session has been completed.
Please refrain from touching any props and photography equipment in studio. Many of these are expensive and/or antiques which cannot be easily replaced. If you see something you like, before or during your session, that you would like used, ask your photographer to retrieve it.
Please arrive with a neat and tidy appearance for your session. Photoshop is a powerful tool but it is much easier for all of us if you arrive in the manner in which you would like your final images to look. I advise refraining from orange and/or red foods and beverages as these tend to leave red or orange stains on the hands and face.
I ask that no persons who are sick come to the studio, if any of the parties to be photographed should become ill before the session date and will not be recovered in time, I ask that you reschedule. This is so that everyone is well and happy at the time of their session.
Should I become ill, which has fortunately been very rare, I will reschedule your session date for when I have received confirmation that I am no longer contagious. I will not put yours or your child’s health knowingly at risk by exposing your family to any illness.
Due to the fact that I primarily work in close proximity with pregnant women, newborns and small children, our sick policy will be strictly observed and anyone showing obvious signs of illnesses will be asked to leave.
Cancellation, Rescheduling and Late Arrivals
All session retainers are non-refundable, however…
Every attempt will be made to reschedule your session if the studio is notified within 12 hours of your appointment time and there will be no charge for the first initial reschedule. Additional reschedules that are not the result of inclement weather** are subject to a $100 fee, this includes rescheduling of sessions and/or ordering appointments.
If you do not notify our studio that you will not be able to make your appointment, your session is forfeit and a new contract and retainer will need to be signed and obtained by the studio before you will be scheduled again for a session.
CF Photography will send an email reminder of your appointment 24 hours prior to your appointment date and time. It is advised that you reply in confirmation or reschedule at that time if you are unable to make the appointment.
Selection and Ordering Appointment
Your ordering appointment will occur in person at the studio* within 30 days after your session unless other accommodations have been made prior. Full pricing will be provided to you before your ordering appointment, please take the time and opportunity to review the many selections I offer so you are more prepared at the time of your ordering appointment.
The reveal and ordering appointment is the most exciting part of your experience and can be fun but challenging as it is important that you leave feeling confident and excited about your final heirloom products. I ask that all decision makers be present at the time of the ordering appointment.
Ordering appointments typically last between 1 and 2 hours. I ask that all non-decision makers remain at home. Family members that wish to place an order are welcome to attend the appointment.
Order Expectations and Payment
You will be asked to order at the time of your initial ordering appointment. Additional ordering appointments can be scheduled for a fee of $100 per appointment.
Any changes to orders must be made within 24 hours of your appointment and receive a confirmation by me that your changes have been noted. After that point your order would have already begun processing with my labs and cannot be changed.
Due to the custom nature of my work all orders are non-refundable.
CF Photography accepts all major credit cards, cash and/or checks.
Payment is due at the time of your order. Payment plans are made available for any order of $500 or more. Orders will not be processed until full payment has been received.
A $50 fee will be assessed for all bounced checks and/or missed payments.
As required by the state of California, all orders are subject to an 8% sales tax
Production time for standard prints and canvases is up to 3 weeks. Album and photobook production time is up to 6 weeks. Please note that during the holiday season time, production may take longer.
Custom holiday cards and/or birth announcements are available within 5 days excluding the holiday season in which production may take longer.
Your order will be available for pick up at the studio or can be personally delivered to you at your home* Drop shipping is available. Please contact the studio for shipping rates.
Your products will be inspected upon arrival, should any arrive damaged or of sub-par quality, you will be contacted immediately.
Copyright and Digital Images
The copyright remains with CF Photography on all print and digital products. Any attempt to alter the images is a violation of federal law and can be subject to prosecution.
Per request all print products can receive a low-resolution corresponding digital file. These images will contain CF Photography’s watermark and cannot be printed. They are for social media/web sharing and digital archiving only.
All digital images purchased will receive both a high-resolution print file on USB and corresponding low-resolution web sized file. Digital image purchases will receive a print and personal use release. Please note, CF Photography will not guarantee the quality of prints produced outside of our professional printing lab.
Once digital files have been received by you, CF Photography cannot assume the liability of any images that are lost, stolen, damaged or otherwise unavailable.
*If you are physically unable to come to the studio in person due to disability, CF Photography offers in home services in and around the greater Sacramento area. Travel fees will be assessed on sessions more than 30 miles outside of the studio in Citrus Heights
**Inclement weather is only applicable to outdoor sessions or severe weather that results in road closure preventing client from reaching the studio located in Citrus Heights.